Frequently Asked Questions
How do I book my party?
Parties are booked on a first come first serve basis. You first pay a nonrefundable deposit through PayPal. You do not need a PayPal account. The rest of the balance will be collected in cash upon the performer’s arrival.
How long in advance should I book?
We recommend booking at least 4-6 weeks in advance, as spaces fill up quickly.
What ages do you cater to?
We can cater to any age, but we recommend that your child and their guests be 3-7 for our standard princess party.
What venues will you entertain at?
We will entertain at most any venue you’d like. Please make sure that your preferred venue allows outside entertainment.
Do I need to provide anything at the party?
We need an open space for the character(s) and the children, preferably with a chair for each character for story time. We also ask for a table for makeovers.
Is gratuity required?
No, gratuity is not required. However, if you feel your performer has done an excellent job, we recommend tipping them 15-20% of the package price.
What is your cancellation policy?
The deposit is nonrefundable in the case of a cancellation. However, if you would like to reschedule your party within 4 months of your original party date, you can put your deposit towards that.
Do you entertain at my home?
Yes, we come to you! Email us at firstname.lastname@example.org or fill out the booking form on the booking page to see if we’ll service your area. Travel fees may apply.
Can I serve food at the party?
Yes! For the sake of our costumes, we ask that no sticky or messy foods be served while we're present.
What areas do you cover?
Alvin, Atascocita, Baytown, Bellaire, Braeswood, Brookshire, Cinco Ranch, Clear Lake City, Conroe, Cypress, Deer Park, Fresno, Friendswood, Fulshear, Galveston, Hedwig Village, Hockley, Houston, Humble, Katy, Kingwood, Klein, Lake Jackson, League City, Magnolia, Manvel, Meyerland, Missouri City, Montgomery, New Territory, Pasadena, Pearland, Rice Village, Richmond, River Oaks, Rosenberg, Santa Fe, Sealy, Simonton, Spring, Stafford, Sugar Land,Tanglewood, Texas City, The Heights, The Woodlands, Tomball, West University
If you don’t see your area, don’t worry! Send us an inquiry at email@example.com or fill out the booking form on the booking page to see if we’ll service your area. Some areas may be subject to a travel fee.
Do you do corporate events?
We love doing corporate events! Send us an email at firstname.lastname@example.org with the address of the event, date, time, characters wanted, and length of time. We’ll look it over and send you a quote.
Do I need to be present at the party?
Yes, we require parental supervision at all times.
What is a Royal Assistant?
Royal Assistants are the characters’ helpers. They are present at most parties. They will arrive before the character, about 5-10 minutes before the start of the party, and collect the remaining balance. They will then enter and begin setting up the music and preparing for the character’s arrival.